Welfare and Advice Manager Martin Jones
To get in touch with the Advice Service please call 01206 368420, option 4
e-mail at [email protected]k
Age Concern Colchester and North East Essex’s comprehensive Advice Service is delivered by experienced, caring advisors. We have paid staff and volunteers within our team and the service is free of charge, independent and completely confidential.
Our Advisers can help with a broad range of enquiries and we also have strong networks of partner agencies we can call upon should you need to access other forms of assistance and support.
Our approach is versatile, designed to meet your needs and we provide advice by telephone, e-mail, in person through home visiting and at our office locations.
Our Advice Service has an excellent reputation established over many years and can help you to receive the benefits you are entitled to.
We can help you complete the forms and help you to organise the evidence needed to support your application. Our Advisers’ expertise covers both means tested and non means tested benefits available to people aged 60 and above. We provide advice regarding income related entitlements including State Retirement Pension, Pension Credit through to benefits which can be claimed due to illness or disability, including Personal Independence Payment (for people up to the age of 65) and Attendance Allowance for those over the age of 65.
If you are unsure of any entitlements you may have, we can help you by doing a benefits check.
Blue Badge applications
If you have a disability which affects your mobility or ability to get around you may be able to apply for a blue badge to help you to park closer to your destination. This is something we can help you to apply for in order to support you to maintain your independence.
Help in a crisis
We all hope not to have a crisis, but life just is not like that. A crisis is any situation in which an older person has a problem and needs help to resolve it.
It might be the death of a beloved spouse, in which case help is needed with practical situations such as who needs to be notified, how you can apply for help with funeral costs how to get your retirement pension adjusted or how to apply for benefits in your own name. It could be parting from a spouse after decades of marriage because one person in a couple needs residential care, or it could be difficulties with finances. Even if you have loving family and friends in your life, there may still be a need for some independent advice who can help you to work out what to do and how to do it.
Our Advice Service is here for you when you need assistance.
Our team includes an Advice Manager, Martin Jones, and trained caseworkers, one of whom will work with you on a one-to-one basis to find a resolution to your enquiry or problem.
To get in touch please call 01206368420
If you or a loved one needs advice, book an appointment with the Advice team please call on 01206 368420 or e-mail [email protected]