Care & Information

Getting a friend or a loved one the right care can be a stressful experience at the best of times. Age Concern has started the Care and Information Service with you in mind. and we can help in any of the following areas.

– Home Help: shopping, cleaning and cooking

– Personal Care: all aspects of personal care

– 24-hour live-in care

– Moving into a Care Home to live

Please fill in the form below if you require our assistance:

Home Help: shopping, cleaning and cooking

We have come to understand that managing safely in our own homes is a priority. Keeping the house in good order and to take care of oneself, for some of us will become increasingly difficult. A helping hand can make all the difference from as little as a few spare hours to around the clock support.

Personal Care: bathing, help getting in / out of bed and being cleaned

If you are looking for personal care, first consider how you will need that support e.g. helping with mobility, support with going to bed, hygiene and washing and help with the household chores. We all grow older with different issues and so it is important to determine how your care will be accessed then find the most cost-effective solution for you.

24 Hours Live-In-Care

Live-in care is the preferred option in order to remain at home living independently with greater freedom to organise your life style. And with live-in care you get 1:1 care all the time, while most care homes can only give a few hours of 1:1 time. The benefits of this system imply that someone is always available in an emergency which is reassuring for friends and relatives. A couple could in fact save money by having one live-in carer between them. With financial restraints, finding a trained caseworker or care team can be stressful, and expensive in price. However, their fees needn’t be more than the cost of a place in a care home. It is possible to arrange live-in care so that you or a relative become responsible for making the contract. Similarly, the carer might be self-employed. Agencies also offer a variety of options. Please note the carer is entitled to a bedroom of their own, breaks and holidays. A 24-hour carer employed on a regular basis should work alongside other carers when they are absent.

Hourly Care

Hourly care, also called domiciliary care, is a visiting service where a carer comes to your home during the day to help with tasks that may have become too difficult to do alone; this could be anything from  basic domestic support, companionship, personal care, medication help, through to supporting people with more complex conditions such as dementia or Parkinson’s.  The length and frequency of a visit will depend on your individual needs.  With visits available from as little as 1 hour per week all the way up to full-time round the clock care to promote independent living and maximize choice, quality of life and dignity

Hourly care is an ideal solution for those who just need a bit of occasional help and not Live-in assistance. It can provide care recipients with an opportunity to retain their sense of independence.

The main benefits of hourly care include

• One to One Care
• Total peace of mind, both for the care recipient and for their family
• Relief from the burden of having to do all domestic chores such as cleaning, shopping and laundry on your own.
• Protection of your home as an asset.
• Independence and Freedom
• Staying in your local community 
• Security
• Flexibility
• Increased general wellbeing
• Able to Stay in the comfort of your own home with familiarity/Pets
• Keeping your day to day routines and relationships with family and Friends

Care Offered: 

• Cancer Care
• Cleaning Service
• Companionship
• Dementia
• Domestic Services / Home Help 
• Elderly Care 
• Food Preparation & Serving 
• High Dependency Care, two carers attending
• Hospital Discharge 
• Laundry Service 
• Learning Disability 
• Medication Assistance
• Mental Health Condition 
• Palliative Care 
• Personal Hygiene Care
• Physical Disability 
• Respite cover
• Sensory Impairment 
• Shopping Service / Errands
• Sit in Service

Moving Into A Care Home To Live

Decisions to leave the cherished family home are difficult. It is prudent to be sure that the right choice is being made, and to have tried the alternatives of good domiciliary care or live-in care first. One is likely to be happier at home, and care at home may well be cheaper than many care home options available. Finding the Ideal home We only need to make one decision by making sure that someone is happy and that their needs are adequately met.

1. Residential Care Homes: If you need support on a daily basis and can no longer cope at home, this option is the most suitable.

2. Nursing Homes: They offer support at a more advanced level, usually with around the clock care.